Often this means that the custodial parent will get a smaller check at the end of the month when processing fees are deducted. Once the full current child support obligation and arrearage order is satisfied for the month the administrative fees that are owed are then taken from the payment. Why is the amount of my check different or less than usual? The centralized system was mandated by the federal government under the Personal Responsibility and Work Opportunity Reconciliation Act of 1996. You can also complete the Ohio Child Support Program e-Disbursement Enrollment Form, sign it, attach your voided check or deposit slip, and follow the mailing/faxing instructions.The state of Ohio has implemented a centralized collection and disbursement process, Ohio Child Support Payment Central (CSPC). The Expiring smiONE™ Questions and Answers Reference Guideprovides additional information about expiring cards.ĮNROLLMENT Enrollment is simple! Visit and follow the instructions to enroll in either direct deposit or smiONE™ debit card. The Valid Thru date on the front of your card is the expiration date. To avoid delays in your support payments, and to ensure delivery of reissued smiONE™ cards, please keep your County CSEA informed of your current address. One month prior to the card’s expiration date, a new card will be mailed to you. As such, the smiONE™ cards expire five years after the date they are issued. Cardholders may also access balance and transaction information by calling Ohio smiONE™ Customer Support at 1-85.ĮXPIRING SMIONE™ VISA DEBIT CARDSsmiONE™ debit cards contain a magnetic stripe that over time can become worn, as can the card itself through regular usage. All transaction information is displayed immediately in date and time order. Ohio smiONE™ Balance and Transfer InformationĬardholders can access their available balance and transaction history securely at. The smiONE™ Debit Card website contains additional information about this card. Cash withdrawals from your card can be made at any ATM or bank teller window displaying the Visa brand marks. You can use the card at any place that accepts Visa debit cards. You do not need a bank account to be enrolled. Support payments are credited to your smiONE™ card automatically after the state receives and posts a payment to your case. The Ohio Child Support Debit Card Program provides you with a debit card called the smiONE™ Visa Debit Card to receive and use your support payments. Some orders can be reviewed sooner if certain circumstances are met.ĮFFECTIVE 7/1/19 OHIO HAS CHANGED FROM THE E-QUICK PAY CARD TO THE SMIONE VISA DEBIT CARD: smiONE™ Visa Debit Card Child support orders can be reviewed every 36 months from the date the order was established or the date of the last review. mail to:ĪPPLY FOR CHILD SUPPORT SERVICESIf a child does not already receive support, the child’s parent, guardian, or legal custodian can apply for child support and health care for the child.ĬHANGE TO A CHILD SUPPORT ORDER (REVIEW AND ADJUSTMENT OF AN ORDER)Either parent or guardian can ask for a change in the order. Make checks payable to Ohio CSPC and mail via standard U.S. MAKE A PAYMENT Your payment may be in the form of a personal check, money order, cashier’s check, cash, or credit card. Customers are able to view and print up to two years of child support payment data, as well as view address, employment, health insurance and support order information that is on file with the child support agency. The Ohio Child Support Customer Service Web Portal allows customers to view their child support case information on demand. Family Stability Public Assistance Benefits.Child & Adult Protective Services & Child Care.
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